SupportBot Install on Shopify

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SupportBot for Beauty & Skincare stores

Ingredient questions and routine advice need to come straight from what you actually publish, never a guessed dermatological claim. SupportBot answers from your product and usage pages, and hands off anything allergy-adjacent.

Install free on Shopify Where it gets hard

What shoppers ask

Answers come from your own synced products, pages, and policies. These are illustrative examples of the kind of question a shopper might ask, not a guarantee every question is pre-answered before your content is synced.

  • A shopper might ask

    "Does this moisturizer contain fragrance or essential oils?"

  • A shopper might ask

    "Should I use the serum before or after the moisturizer?"

  • A shopper might ask

    "Can I use this alongside a retinol product?"

  • A shopper might ask

    "Do you recommend a patch test before first use?"

Where it gets hard

  • Ingredient and formulation questions before a sensitive-skin shopper will buy
  • "How do I use this" and routine-order questions across a multi-step lineup
  • Patch-test and allergy caveats that need a careful, honest answer, not a confident guess
  • "Can I use this with my current routine" questions that depend on product-specific detail

What handles it

  • Policy and FAQ answers grounded in your own ingredient and usage pages: SupportBot never invents a dermatological claim your store doesn't publish
  • Starter and higher plans can match replies to the merchant's text-based tone guidance; Growth and higher plans also accept a PDF tone guide.
  • Starter and higher plans can hand uncertain questions to a person by email; Growth and higher plans can also use Slack.

See a replay

See it answer your
beauty & skincare questions.

Install SupportBot on your Shopify store and it syncs your products, pages, and policies automatically, no manual setup.

Install free on Shopify

Free plan available · no credit card required to start