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SupportBot for Health & Supplements stores
Supplement shoppers ask dosage, interaction, and certification questions that can only be answered honestly from what's on the label and the page, never a medical claim. SupportBot answers from your product and FAQ content, and hands off anything that needs real medical judgment.
What shoppers ask
Answers come from your own synced products, pages, and policies. These are illustrative examples of the kind of question a shopper might ask, not a guarantee every question is pre-answered before your content is synced.
- A shopper might ask
"What's the recommended daily dosage for this magnesium supplement?"
- A shopper might ask
"Is this third-party tested for purity?"
- A shopper might ask
"Can I take this alongside my other supplements?"
- A shopper might ask
"Is this safe to take if I'm pregnant?"
Where it gets hard
- Dosage and "how do I take this" questions
- Ingredient-interaction questions that need a careful, honest answer, not a guess
- Certification and sourcing questions (third-party tested, non-GMO, and similar)
- Medical or condition-specific questions that need a real person, not a guess
What handles it
- Policy and FAQ answers grounded in your own label and product pages: SupportBot never invents a medical or dosage claim your store doesn't publish
- Starter and higher plans can hand uncertain questions to a person by email; Growth and higher plans can also use Slack.
- Starter and higher plans can match replies to the merchant's text-based tone guidance; Growth and higher plans also accept a PDF tone guide.
See it answer your
health & supplements questions.
Install SupportBot on your Shopify store and it syncs your products, pages, and policies automatically, no manual setup.
Install free on ShopifyFree plan available · no credit card required to start