SupportBot Install on Shopify

By industry

SupportBot for Fashion & Apparel stores

Sizing questions, fabric care, and return-window disputes eat up a fashion store's support queue. SupportBot answers them from your own size charts, product pages, and returns policy, in your brand's voice.

Install free on Shopify Where it gets hard

What shoppers ask

Answers come from your own synced products, pages, and policies. These are illustrative examples of the kind of question a shopper might ask, not a guarantee every question is pre-answered before your content is synced.

  • A shopper might ask

    "Does the Aurora Hoodie run true to size, or should I size up?"

  • A shopper might ask

    "What's the difference in fit between the Classic and Relaxed jeans?"

  • A shopper might ask

    "Can I return this if I've already worn it once to try it on?"

  • A shopper might ask

    "What's your return policy on sale items?"

Where it gets hard

  • Sizing and fit questions: "does this run small," or comparing sizing between two products
  • Fabric, material, and care questions before a shopper commits to a purchase
  • Return-window disputes on worn, altered, or final-sale items
  • "Is this back in stock in my size" questions that would otherwise go unanswered until a human checks

What handles it

  • Growth and higher plans guide shoppers with live catalog search, attribute refinement, comparisons, variant choices, and available alternatives. Growth and higher plans add customer-requested items to the storefront cart and hand off to Shopify Checkout, where the shopper completes the purchase.
  • Starter and higher plans can match replies to the merchant's text-based tone guidance; Growth and higher plans also accept a PDF tone guide.
  • Policy answers grounded in your actual returns page: SupportBot answers from the returns policy you've published, and says so honestly when a request falls outside it

See a replay

See it answer your
fashion & apparel questions.

Install SupportBot on your Shopify store and it syncs your products, pages, and policies automatically, no manual setup.

Install free on Shopify

Free plan available · no credit card required to start